How can we help?
Send the details to tyler@iron-passport.com. Choose a subject below so the request arrives with useful context.
Listing correction
Report a closed gym, wrong price, missing address, or other directory issue. Include the gym-page link and the correct source if you have one.
Report a correction →Account or privacy
Ask about account access, personal information, public contributions, or an access, correction, or deletion request.
Get account help →Gym owners
Get help adding or claiming a listing, updating gym details, connecting payments, or using Gym Pro and Elite services.
Contact gym support →Guest pass order
For delivery, admission, cancellation, or refund questions, include the order ID, gym name, and visit date—but never send card details or passwords.
Get order help →Security reports: Put “Security” in the subject and describe the issue without accessing or changing anyone else's data. Please do not include passwords, full payment-card numbers, sign-in codes, or private order links in email.
If there is an immediate safety issue at a gym, contact the gym or local emergency services directly. Iron Passport does not operate the listed facilities.
You can also review our Privacy Policy, Terms of Service, and Marketplace Seller Disclosure, Cancellation and Refund Policy, and data and editorial policy.